• Management struggles? Need to find a more efficient way to manage your company's network?
• Downtime impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
• No formal agreement? Are you missing a vital service agreement to protect your entitlements and support levels?

• Lets you focus on your business: We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
• Reduced business impact from IT failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business.  Your network behaves in a stable and reliable manner.
• A single monthly price for superior network care: No more guessing what IT support will cost.  Receive guaranteed predictability of your IT support costs and avoid high emergency fees. One monthly fee covers all support.

• Priority Response is given to you.  Under this support solution, you are entitled to faster response benchmarks and your issues are escalated ahead of non-priority clients.
• Network Monitoring constantly tracks the performance of you network - bandwidth, errors and other key indicators.  This means your users always experience a stable environment.
• Comprehensive Reporting provides information on a wide variety of areas.  Whether it's for troubleshooting or long-term planning, on-demand or scheduled, we have the reports you need.

• Remote Network Support is delivered remotely from our resolve network or server issues rapidly.  We keep your key IT resources up and running
• Server Configuration Management provides the utmost in security and productivity by designing, deploying and enforcing standardized server configurations.
• Firewall Management continually manages the operation and effectiveness of your corporate firewall.  A complex system that needs thorough attention to keep your business secure.

Standard Features

Description