Your business success depends on your IT infrastructure. You need Info-Link Technologies to deliver proactive services that not only keep your network up and running, but running effectively and efficiently. Info-Link Technologies complete “IT Assurance” package means that you will see increased performance, security and reliability - immediately and at an affordable price.
Do these issues plague your business?
- Management struggles? Need to find a more efficient way to manage your company's network?
- Downtime impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
- No formal agreement? Are you missing a vital service agreement to protect your entitlements and support levels?
- Lets you focus on your business: We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
- Reduced business impact from IT failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
- A single monthly price for superior network care: No more guessing what IT support will cost. Receive guaranteed predictability of your IT support costs and avoid high emergency fees. One monthly fee covers all support.
- Priority Response is given to you. Under this support solution, you are entitled to faster response benchmarks and your issues are escalated ahead of non-priority clients.
- Network Monitoring constantly tracks the performance of you network - bandwidth, errors and other key indicators. This means your users always experience a stable environment.
- Comprehensive Reporting provides information on a wide variety of areas. Whether it's for troubleshooting or long-term planning, on-demand or scheduled, we have the reports you need.
- Remote Network Support is delivered remotely from our resolve network or server issues, rapidly. We keep your key IT resources up and running.
- Server Configuration Management provides the utmost in security and productivity by designing, deploying and enforcing standardized server configurations.
- Firewall Management continually manages the operation and effectiveness of your corporate firewall. A complex system that needs thorough attention to keep your business secure.
Essential Monitoring: Monitoring the essential elements of your business' IT assets
Security Necessities: A secured network perimeter, policies and managed virus protection
Essential Server Monitoring: Monitoring of the vital systems of your servers
Remote Response: Technicians work remotely on your network to resolve issues
Onsite Response: Technicians are dispatched to your office when IT support issues arise
Unlimited Network Support: Unlimited maintenance, response and emergency support of your entire network
IT Consulting: Network health reports, regular, IT strategy meeting and procurement assistance
Outsourced CIO: Business impact reporting, IT optimization, regular client briefing and analysis
Backup Essential: Monitoring the success of your on-site backup solution
Networking Control: Monitoring and continuing maintenance of your LAN, WAN, domain and VPN
Asset Reporting: Greater control of your IT assets through regular audits of what you currently have in your inventory