IT ASSURANCE

Your business success depends on your IT infrastructure. You need Info-Link Technologies to deliver proactive services that not only keep your network up and running, but running effectively and efficiently.

FAQs

Do these issues plague your business?

Management struggles? Need to find a more efficient way to manage your company’s network? Downtime impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently? No formal agreement? Are you missing a vital service agreement to protect your entitlements and support levels?

Program Advantages

Lets you focus on your business: We are your networking watchdog, enabling you to focus o n your core business activities instead of managing a network or its problems.

Reduced business impact from IT failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

A single monthly price for superior network care: No more guessing what IT support will cost. Receive guaranteed predictability of your IT support costs and avoid high emergency fees. One monthly fee covers all support.

Program Features

Priority Response is given to you. Under this support solution, you are entitled to faster response benchmarks and your issues are escalated ahead of non-priority clients.

Network Monitoring constantly tracks the performance of you network – bandwidth, errors and other key indicators. This means your users always experience a stable environment.

Comprehensive Reporting provides information on a wide variety of areas. Whether it’s for troubleshooting or long-term planning, on-demand or scheduled, we have the reports you need.

Remote Network Support is delivered remotely from our resolve network or server issues, rapidly. We keep your key IT resources up and running.

Server Configuration Management provides the utmost in security and productivity by designing, deploying and enforcing standardized server configurations.

Firewall Management continually manages the operation and effectiveness of your corporate firewall. A complex system that needs thorough attention to keep your business secure.

Contact

601 Pittsburgh Avenue P.O. Box 1167
Mount Vernon, Ohio 43050

Toll Free: 1.800.239.5989
Help Desk: (740) 393-3100
Fax: 740.397.0555

info@nfolink.net

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